RoleTune is a trading style of Elevyn Technology Group Limited (“Elevyn”, “RoleTune”, “we”, “us” or “our”).
Elevyn Technology Group Limited is the data controller responsible for personal information processed through RoleTune.
Our registered office is:
Elevyn Technology Group Limited
Cradley Enterprise Centre
Maypole Fields
Halesowen
B63 2QB
United Kingdom
Elevyn Technology Group Limited is registered with the Information Commissioner’s Office under registration number ZC078522.
For privacy questions, concerns or requests, contact:
1. What RoleTune does
RoleTune helps job seekers understand how their experience relates to a particular vacancy and improve how that experience is presented within their CV and application materials.
The service may analyse your CV, career history, job descriptions and other information you provide in order to:
- identify relevant experience;
- compare your experience with job requirements;
- identify strengths and gaps;
- suggest CV improvements;
- create tailored CV content;
- support cover letters and application answers;
- prepare interview guidance;
- maintain an application history;
- build and maintain a Career Profile where you choose to use that functionality.
2. Information we collect
We may collect and process:
Account information
- name;
- email address;
- login and authentication details;
- account settings.
CV and career information
- employment history;
- employers;
- job titles;
- dates;
- responsibilities;
- achievements;
- skills;
- qualifications;
- education;
- certifications;
- professional memberships;
- portfolio links;
- other information contained in your CV or Career Profile.
Job and application information
- job descriptions;
- job specifications;
- employer names;
- job titles;
- vacancy URLs;
- salary information where supplied;
- application status;
- interview information;
- notes;
- outcome information.
Information you add to your Career Profile
RoleTune may ask you questions to clarify experience that is relevant to a role. Your answers may become part of your Career Profile and may be reused in later analyses.
Generated information
RoleTune may create:
- role-match assessments;
- evidence mappings;
- fit scores;
- CV recommendations;
- tailored CV text;
- application answers;
- cover letters;
- interview preparation;
- career insights.
These are generated assessments and should not be treated as a guarantee that you will receive an interview, job offer or other employment outcome.
Payment information
Payments are processed by third-party providers such as Stripe.
We may receive:
- payment status;
- transaction reference;
- product purchased;
- amount paid;
- billing details;
- limited card information supplied by the payment provider.
We do not normally receive or store your full payment card number.
Technical information
We may collect:
- IP address;
- browser and device details;
- operating system;
- login history;
- pages visited;
- timestamps;
- diagnostic logs;
- security information.
3. Special category personal data
CVs may occasionally contain sensitive information, including information about:
- racial or ethnic origin;
- religion;
- political opinions;
- trade union membership;
- health;
- sexual orientation;
- biometric or genetic information.
RoleTune does not normally require this information.
We recommend that users avoid uploading unnecessary special category information.
RoleTune does not intentionally use protected or sensitive characteristics to determine whether someone is suitable for a job.
4. How we use your information
We use personal information to:
- provide and operate RoleTune;
- analyse CVs and job descriptions;
- maintain your Career Profile;
- match job requirements with your experience;
- generate CV recommendations;
- create tailored application material;
- provide interview preparation;
- save applications and documents;
- process payments;
- provide customer support;
- maintain security;
- prevent fraud and misuse;
- improve and troubleshoot the service;
- comply with legal and accounting obligations.
5. Legal bases for processing
Depending on the activity, we rely on:
Performance of a contract
We process information where necessary to provide the service you have requested.
Legitimate interests
We may process information to:
- operate and improve RoleTune;
- maintain security;
- prevent fraud;
- diagnose technical problems;
- understand service usage;
- protect our legal rights.
Legal obligations
We may retain or process information where required by law.
Consent
We may rely on consent for:
- non-essential cookies;
- marketing communications;
- other processing where consent is required.
You may withdraw consent at any time.
6. AI and automated processing
RoleTune uses artificial intelligence and automated processing to:
- extract information from CVs;
- identify skills and experience;
- interpret job requirements;
- compare job requirements with career evidence;
- generate fit assessments;
- suggest improvements;
- create application-related material.
RoleTune may carry out profiling in the sense that it analyses your experience and compares it with job requirements.
RoleTune does not make recruitment or employment decisions about you.
It does not decide:
- whether an employer should interview you;
- whether an employer should hire you;
- whether you should apply for a particular role;
- whether you are suitable for employment.
RoleTune outputs are advisory and are provided for you to review.
7. Accuracy of AI-generated content
RoleTune is designed around the principle:
Never invent. Find the evidence.
We aim to ensure recommendations are grounded in information you have supplied.
However, AI systems can make mistakes.
You are responsible for checking generated content before using it in:
- a CV;
- job application;
- cover letter;
- interview;
- communication with an employer.
You should ensure that claims about your experience, qualifications, achievements and career history are accurate.
8. Career Profile and evidence storage
If you use the Career Profile feature, RoleTune may build a structured record of your professional experience.
This may include:
- achievements;
- projects;
- skills;
- responsibilities;
- technologies;
- qualifications;
- management experience;
- commercial experience.
RoleTune may also store the source from which an item of evidence was derived, such as:
- an uploaded CV;
- a clarification answer;
- an application answer;
- information entered directly by you.
You can review, correct or delete Career Profile information.
9. Who we share information with
We do not sell personal information.
We may share information with service providers that help us operate RoleTune, including providers of:
- cloud hosting;
- databases;
- document processing;
- authentication;
- AI services;
- email delivery;
- analytics;
- monitoring;
- payment processing;
- customer support.
These providers act under contractual and data protection arrangements appropriate to their role.
10. AI service providers
Some RoleTune functionality may require data from your CV, Career Profile or job description to be processed by AI service providers.
We aim to send only the information needed to complete the requested task.
Where possible, RoleTune uses commercial or API-based AI services with appropriate contractual protections.
RoleTune does not sell CV or Career Profile information to AI providers.
11. Stripe
Where you make a payment, Stripe may process your payment information.
Stripe processes payment data under its own privacy arrangements.
RoleTune may receive confirmation of your payment and limited transaction information required to provide access to the service.
12. International transfers
Some service providers used by RoleTune may process information outside the United Kingdom.
Where personal information is transferred internationally, we take steps intended to ensure appropriate safeguards are in place.
These may include:
- UK adequacy regulations;
- approved contractual clauses;
- UK International Data Transfer Agreements;
- UK Addenda;
- other recognised transfer mechanisms.
13. How long we keep information
We retain information only for as long as reasonably necessary.
Account and Career Profile information
Normally retained while your RoleTune account remains active.
CVs and generated documents
May be retained while your account remains active unless you delete them sooner.
Application history
May remain in your account until deleted by you or until your account is deleted.
Technical and security logs
May be retained for a limited period for security, diagnostics and fraud prevention.
Payment and accounting records
May be retained for the period required by tax, accounting or legal obligations.
Backups
Deleted information may remain temporarily in secure backup systems before being overwritten or removed.
14. Security
We use technical and organisational measures intended to protect personal information from:
- unauthorised access;
- loss;
- misuse;
- disclosure;
- alteration;
- destruction.
Measures may include:
- encryption in transit;
- access controls;
- authentication;
- restricted administrative access;
- secure hosting;
- monitoring;
- logging;
- security updates.
No internet service can guarantee absolute security.
15. Your rights
Under UK data protection law, you may have rights including:
- the right to be informed;
- the right of access;
- the right to rectification;
- the right to erasure;
- the right to restrict processing;
- the right to object;
- the right to data portability;
- the right to withdraw consent;
- rights relating to certain forms of automated processing.
To exercise your rights, contact:
We may need to verify your identity before completing a request.
16. Deleting your data
You may request deletion of:
- a CV;
- an application;
- generated content;
- Career Profile information;
- your entire account.
Some information may need to be retained for legal, tax, accounting or security purposes.
17. Data portability and export
Where applicable, RoleTune may allow you to export:
- CVs;
- generated documents;
- Career Profile information;
- application records.
You may also request access to personal information by contacting:
18. Marketing communications
We may send service communications required to operate your account, including:
- security messages;
- payment confirmations;
- account notifications;
- legal notices;
- changes to the service.
Marketing communications, where used, will be managed separately and you can unsubscribe at any time.
19. Cookies
RoleTune may use cookies or similar technologies.
Essential cookies may be used for:
- authentication;
- security;
- session management;
- account settings.
Where required by law, we will obtain consent before using non-essential cookies.
Further information may be provided through a cookie policy or cookie-management interface.
20. Other people's information
You should avoid uploading unnecessary personal information about other people.
For example, consider removing contact details for:
- referees;
- former managers;
- colleagues;
- clients.
You should only upload information that you are entitled to provide.
21. Children
RoleTune is intended for people seeking employment and is not designed for children.
If you believe a child has provided personal information inappropriately, contact:
22. Links to other websites
RoleTune may contain links to:
- employer websites;
- job listings;
- other third-party websites.
We are not responsible for the privacy practices of those websites.
23. Changes to this Privacy Policy
We may update this Privacy Policy as RoleTune changes or where legal requirements change.
The latest version will be published on the RoleTune website.
Where appropriate, we may notify users about material changes.
24. Complaints
If you have a concern about how RoleTune handles your personal information, please contact:
You also have the right to complain to the Information Commissioner's Office.
Information Commissioner's Office registration: ZC078522
25. Contact
Elevyn Technology Group Limited
Trading as RoleTune
Cradley Enterprise Centre
Maypole Fields
Halesowen
B63 2QB
United Kingdom
Email: privacy@roletune.co.uk
Website: roletune.co.uk
ICO registration number: ZC078522